Find out how to provide employees with the contact details of a local manager or teamleader through the app so that they can contact this person with one click

It is possible to provide employees with the contact details of a responsible person on site in the app so that the employee can contact the project or shift manager with one click. This can be done via the 'Call' app and WhatsApp. 

The phone number or WhatsApp contact can be linked in any 'Rich Text Editor' field, as well as in messages sent via Staffcloud.

Jump to

• Linking the telephone number for “click to call”:
• Linking the phone number for “click to WhatsApp”:

Linking the telephone number for “click to call”:

To link a phone number for a direct call by clicking on the link, proceed as follows: 

Click on the “Link” symbol in the send message editor: 

The link editor opens. Select the link type “Phone” and then enter the phone number of the contact person including the country code in the “Phone number” field:

Finally, click on “ok” and send the message. 

If an employee now clicks on the link in the app, the stored telephone number can be called directly.

Linking the phone number for “click to WhatsApp”: 

To go directly to a WhatsApp communication by clicking on the link (prerequisite: recipient has WhatsApp installed), proceed as follows: 

Click on the “Link” symbol in the editor: 

Select the link type “URL” in the link editor. Select “https://” as the protocol.

The URL to be entered is: wa.me/43664123456789 where after the wa.me/ the telephone number must be entered without 00 or + for the country code:

Finally, click on “ok” and send the message. 

If an employee now clicks on the link in the app, a chat opens in WhatsApp with the specified phone number.

You can also link the phone numbers for calls or WhatsApp communication in a richt text editor field directly in the project information or event details