2-factor authentication

Created by Julia Kasser, Modified on Mon, 27 Nov 2023 at 01:04 PM by Carolina Mosing

In the Configuration area, the "Security" section has been newly created. There you find now the possibility to enable a 2-factor authentication for the planners' login. In addition, you can make settings here for password security for both planners and employees.


What is 2-factor authentication?

To protect your data and that of your employees from access by strangers, Staffcloud also introduces an additional security level. With two-factor authentication, your account is not only secured by your user name and the associated password, but also by an additional query. The additional security level usually consists of a request for a uniquely generated password that is only valid for this one login. You will receive the required code for the login via e-mail or SMS.

How is 2-factor authentication activated?

In Configuration ->General Settings -> Security you will find the option to (de)activate 2-factor authentication. If 2-factor authentication is activated, it applies to ALL planners, it is a global setting.


Using the drop-down menu, authentication can be deactivated or activated via email or mobile number:


If authentication via telephone has been selected, you will receive an SMS with a code that you must then enter when logging in:

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Automatisch generierte Beschreibung


If authentication via email has been selected, you will receive an email with a code which you must then enter when logging in:

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Automatisch generierte Beschreibung


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