Pre-Check-Ins enable employees to report their attendance status before the shift starts: on time, late, or no show. The status is visible in scheduling and planners can be notified automatically via Inbox and/or email. Pre-Check-Ins are separate from the actual check-in/check-out used for time tracking—this is an early status update.
Table of Content
- Availability & Activation
- What are Pre-Check-Ins?
- Configuration
- Employee experience (App)
- Planner experience
- Special case: “No Show”
- Troubleshooting
- Related Articles
Availability & Activation
This feature is now available free of charge for all users of Mobile Time Tracking.
Activation: Please contact support@staff.cloud so we can enable Pre-Check-Ins for your organization.
Visibility depends on feature enablement and your configuration.
What are Pre-Check-Ins?
Pre-Check-Ins open at a planner-defined time (e.g., 60 minutes before shift start). When the Pre-Check-In opens:
Employees are notified (Push, Email, or both, depending on settings).
Employees select one of:
On time
Late
No Show
Submissions appear in Staff Planning → Timestamps
Optionally, planners receive a Staffcloud Inbox message and/or email for each submission.
Configuration
1) Enable Pre-Check-Ins & set the opening time
Path: Configuration → Projects → Event settings
You can:
- Enable Pre-Check-Ins
- define when the Pre-Check-In opens
Roadmap note: This setting will soon also be available in event settings for individual events.
2) Configure notifications
Path: Configuration → General settings → Notifications
You can control:
- Employee notifications (Push/Email/both)
- Planner notifications (Inbox and/or Email) for Pre-Check-In submissions
? Learn more: Notifications overview: Managing notifications
Employee experience (App)
- From the configured opening time, the Pre-Check-In is shown in the app.
- Employees receive a notification (as configured).
- Employees select on time / late / no show.
Planner experience
Depending on your notification settings:
- Planners receive an Inbox message and/or email for each Pre-Check-In.
Additionally:
- All Pre-Check-Ins are shown in Staff Planning → Timestamps.
Special case: “No Show”
If an employee submits No Show:
- an absence entry is recorded in the calendar
- and the status is visible directly in planning
Troubleshooting
Employees don’t receive notifications
- Check: Configuration → General settings → Notifications
- Check (Push): device/app permissions & push settings
- Check: Pre-Check-In opening time is configured correctly
Planners don’t receive Inbox/Email
- Check: planner notification settings (Inbox/Email) are enabled
- Check: email delivery (spam/filters) for email notifications
Related Articles
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